Secret Phone Codes (Call Forwarding)

Call Forwarding

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GSM supports four different types of Call Forwarding or Call Diversion. These are:

Forward all calls

Unconditionally forwards all calls made to your phone to another location, such as another phone number or voice mail. This setting, if activated, overrides all other types of conditional forwarding mentioned below.

Forward if busy/engaged

Forwards calls to another location if you are using your phone and you have either disabled call waiting or if you are in the process of making an outgoing call.

Forward if no answer

Will forward calls to another location if the call is not answered after a set period of time.

Forward if unreachable

Forwards calls to another location if the handset is off or outside a service area.

The table below gives the call forwarding codes. Hit [SEND] after any command. Some of these commands may be accessible on your handset's menu, but this varies between handsets and service providers.
[dest] refers to the destination number, if long distance remember to add the appropriate prefix codes; [sec] refers to the delay in seconds before forwarding the call. Minimum 5 Maximum 30 in 5 second increments only (i.e., 5,10,15,20,25, or 30; default is usually 15).

Table #1

Feature	All Calls	Voice Calls	Data Calls
Forward all Activate: Cancel&Retain: Reestablish: Cancel&Forget: Status:	*21*[dest]# #21# *21# ##21# *#21#	*21*[dest]*11# #21*11# *21*11# ##21*11# *#21*11#	*21*[dest]*25# #21*25# *21*25# ##21*25# *#21*25#
If busy Activate: Cancel&Retain: Reestablish: Cancel&Forget: Status:	*67*[dest]# #67# *67# ##67# *#67#	*67*[dest]*11# #67*11# *67*11# ##67*11# *#67*11#	*67*[dest]*25# #67*25# *67*25# ##67*25# *#67*25#
If no answer Activate: Cancel&Retain: Reestablish: Cancel&Forget: Status:	*61*[dest]*[sec]# #61# *61# ##61# *#61#	*61*[dest]*11*[sec]# #61*11# *61*11# ##61*11# *#61*11#	*61*[dest]*25*[sec]# #61*25# *61*25# ##61*25# *#61*25#
If unreachable Activate: Cancel&Retain: Reestablish: Cancel&Forget: Status:	*62*[dest]# #62# *62# ##62# *#62#	*62*[dest]*11# #62*11# *62*11# ##62*11# *#62*11#	*62*[dest]*25# #62*25# *62*25# ##62*25# *#62*25#
All 4 Activate: Cancel&Retain: Reestablish: Cancel&Forget: Status:	*002*[dest]# #002# *002# ##002# *#002#	*002*[dest]*11# #002*11# *002*11# ##002*11# *#002*11#	*002*[dest]*25# #002*25# *002*25# ##002*25# *#002*25#
All conditionals Activate: Cancel&Retain: Reestablish: Cancel&Forget: Status:	*004*[dest]# #004# *004# ##004# *#004#	*004*[dest]*11# #004*11# *004*11# ##004*11# *#004*11#	*004*[dest]*25# #004*25# *004*25# ##004*25# *#004*25#

Table #2

Feature	Fax Calls	Line 2 Calls
Forward all Activate: Cancel&Retain: Reestablish: Cancel&Forget: Status:	*21*[dest]*13# #21*13# *21*13# ##21*13# *#21*13#	*21*[dest]*89# #21*89# *21*89# ##21*89# *#21*89#
If busy Activate: Cancel&Retain: Reestablish: Cancel&Forget: Status:	*67*[dest]*13# #67*13# *67*13# ##67*13# *#67*13#	*67*[dest]*89# #67*89# *67*89# ##67*89# *#67*89#
If no answer Activate: Cancel&Retain: Reestablish: Cancel&Forget: Status:	*61*[dest]*13*[sec]# #61*13# *61*13# ##61*13# *#61*13#	*61*[dest]*89*[sec]# #61*89# *61*89# ##61*89# *#61*89#
If unreachable Activate: Cancel&Retain: Reestablish: Cancel&Forget: Status:	*62*[dest]*13# #62*13# *62*13# ##62*13# *#62*13#	*62*[dest]*89# #62*89# *62*89# ##62*89# *#62*89#
All 4 Activate: Cancel&Retain: Reestablish: Cancel&Forget: Status:	*002*[dest]*13# #002*13# *002*13# ##002*13# *#002*13#	*002*[dest]*89# #002*89# *002*89# ##002*89# *#002*89#
All conditionals Activate: Cancel&Retain: Reestablish: Cancel&Forget: Status:	*004*[dest]*13# #004*13# *004*13# ##004*13# *#004*13#	*004*[dest]*89# #004*89# *004*89# ##004*89# *#004*89#

Most people will arrange to forward their voice calls to a voice mailbox number. For Canadian Fido customers, you can enter the number "3436" (this spells FIDO) into the [dest] field and this will set the local voice mailbox access number automatically for you. If you are unsure what your local voice mailbox number is then contact your service provider.

GSM also supports call forwarding if you hit the end key on an incoming call. This is particularly handy if your phone rings and you either can't or don't want to answer it. Hitting the [END] key will automatically forward the caller to whatever number you have set up to forward to under the "forward if no answer" or "forward all". If you haven't set up call forwarding and hit the [END] key during an incoming call then your caller will hear an initial ringing tone followed by a busy or engaged tone.

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