This issue is caused when you have firmware files already downloaded in iTunes cache location but it gets corrupted, instead of allowing you to download a fresh copy of the firmware our not so smart iTunes keeps showing this error, to fix the error simply follow the solution next.
![](file:///C:/DOCUME%7E1/home/LOCALS%7E1/Temp/moz-screenshot.jpg)
Fix for "firmware file could not be found" error in iTunes :
1. Open Windows Explorer and type %APPDATA% and press enter in address-bar, this should open current users Application Data folder.
2. Now navigate to Apple Computer -> iTunes folder.
3. This folder should contain a folder named - iPod Software Updates simply delete it or rename it.
4. Launch iTunes and click restore button, it will now ask you to download the firmware file and everything should work fine now.
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